501.960.8971
Heating and Cooling Repair and Maintenance

Customer Reviews

Check out what our customers have to say about our service!

Average Rating from 261 Reviews

- 4/22/2024 - Posted on Google
Can always count on Yates Maintenance for quick and professional service!
- 4/22/2024 - Posted on Google
Excellent service and quick fix
- 4/19/2024 - Posted on Google
Yates Maintenace has been an amazing! They are fast and reasonable. Matt and Cody know how to get you taken care of! I highly recommend this company.
- 4/19/2024 - Posted on Google
I'm super happy with the service!! Gabe is top notch!!
- 4/18/2024 - Posted on Google
My experience was very good with Yates I will definitely be using them from now on, my technician (Colby) was very knowledgeable and polite, and he answered every question I had, thank you Yates!!!!!
- 4/17/2024 - Posted on Google
Thrilled with the service from the Yates tech, Hunter! He was thorough and took time to explain what was needed and the whys behind the needs! Excellent company and will continue to use them for future needs.
- 4/15/2024 - Posted on Google
Yates has been my goto HVAC company for 10 years. Always prompt and honest.
- 4/9/2024 - Posted on Google
Yates Heating and Air provides competent, friendly service. I highly recommend them.
- 4/5/2024 - Posted on Google
I'm a partner in a property management company, and we engaged Yates Maintenance to help us troubleshoot several HVAC issues. Yates and his associates were very professional and demonstrated deep knowledge in the field. I strongly recommend them to anyone in need of HVAC Services.
- 4/2/2024 - Posted on Google
Great experience, easy to work with. Prompt and very reasonable on prices.
- 3/30/2024 - Posted on Google
Matt and his team always do an outstanding job at a reasonable price. Never a hassle with these guys. Recommend them highly.
- 3/28/2024 - Posted on Google
Very good service, really friendly people and relatively reasonable prices. We had an issue with an improperly installed bathroom vent (not Yates). Yates explained the problem and solution, scheduled, and fixed it within a few days. Would use again.
- 3/26/2024 - Posted on Google
I greatly appreciate Yates Heat and Air, they are professional, always quick to respond, always fair on labor and parts. They will fight for you to be sure warranty items are covered and when they leave your property, you will up and running. Thank you Yates, once again, I’m a satisfied customer, and will remain a Yates Heat and Air customer. Craig P.
- 3/12/2024 - Posted on Google
they were thorough, efficient and handled the removal and reinstall with the highest level of cleanliness, professionalism and efficiency anyone could ask for in an HVAC company
- 3/8/2024 - Posted on Google
Honest, Dependable, reasonable
- 2/29/2024 - Posted on Google
Everything was handled well and communicated with us what was going on. I highly recommend Yates Maintenance.
- 2/27/2024 - Posted on Google
Great company, always prompt on service calls and repairs. Thanks for getting us hooked up, and keeping us cool!
- 2/21/2024 - Posted on Google
good people to work with. got on the call in timely fashion. got the problem solved quickly. Just nice people to work with
- 2/18/2024 - Posted on Google
Gabe did a fine job and answered all of my questions.
- 2/8/2024 - Posted on Google
- 2/2/2024 - Posted on Google
Yates was prompt, polite, and efficient. Highly recommend!
- 1/27/2024 - Posted on Google
- 1/22/2024 - Posted on Google
Prompt, reasonable, & professional. Fixed it! Told me additional services available but no pressure. Sent email with receipt & options.
- 1/18/2024 - Posted on Google
These guys are the real deal! Quick, kind, qualified, respectful, reasonably priced and willing to explain the problem, the proposed solution, and the potential long term fixes. All without upselling you on something you don't need. Call them. You'll be glad you did!
- 1/17/2024 - Posted on Google
Excellent service. Came out same day. Great communication from the company. Technicians were polite, worked quickly and neatly.
- 1/15/2024 - Posted on Google
Great company! Very reliable!
- 1/12/2024 - Posted on Google
Excellent customer service. Very professional and kind. I trust them to be fair, honest, reasonsbly priced, and knowledgeable.
- 1/11/2024 - Posted on Google
Good, honest, hard workers! Yates is a great company for all of your HVAC needs and concerns!!
- 1/9/2024 - Posted on Google
- 1/1/2024 - Posted on Google
Tricia and I want you to know how much we value the way you and your specialist have cared for our HAVC systems for the past 3 years. We rely on dependable and professional service from HAVC technicians. Our experience from you and your team has always panned out without exception. We appreciate your efforts and look forward toc continuing our relationship with you.
- 12/28/2023 - Posted on Google
Great people on the job!
- 12/18/2023 - Posted on Google
very prompt service and very nice people to work with.
- 12/4/2023 - Posted on Google
Great company to use for all your heating and air needs! They installed spiral exposed ductwork and it turned out great!
- 11/27/2023 - Posted on Google
- 11/24/2023 - Posted on Google
I called Yates to inspect and evaluate the HVAC system on my new, used house. It is an older system (heat pump). Codie did a thorough job and explained issues that I might experience in the future. He was right here at 8AM sharp for an 8-11AM appointment window. An excellent experience.
- 11/24/2023 - Posted on Google
Always do what they say they will do! Will even do out of their way to make sure the customer is happy. Prices are better than most.
- 11/21/2023 - Posted on Google
Always fast, friendly and dependable!
- 11/20/2023 - Posted on Google
Great service and friendly staff from the first phone call to the technician.
- 11/16/2023 - Posted on Google
Excellent service!! They are always on time, professional, and very helpful.
- 10/30/2023 - Posted on Google
Both the office staff and field tech were professional, knowledgeable and courteous. The maintenance contract was cost effective.
- 10/27/2023 - Posted on Google
- 10/20/2023 - Posted on Google
Technician very helpful and knowledgeable.
- 10/13/2023
Yates came out and got me fixed when another company didn’t. The crew does excellent work and cleaned up.
- 10/13/2023
Yates came out and got me fixed when another company didn’t. The crew does excellent work and cleaned up.
- 10/12/2023 - Posted on Google
Gabe came out as scheduled and immediately found the AC problems and had them repaired within an hour or so. This company is responsive where others were not so much or just overbooked. Very pleased with Yates Heating and Air!
- 10/6/2023 - Posted on Google
The came out same day when I had a motor go out in 90+ degree weather. Appreciate the great customer service!
- 9/27/2023 - Posted on Google
- 9/27/2023 - Posted on Google
- 9/21/2023 - Posted on Google
I have used Yates Maintenance for my heating and a/c issues they have done a great job. They are very reasonable with the cost of service as well as their professionalism. The employees that have come to my home have been very knowledgeable and nice to work with. I would highly recommend them!!
- 9/21/2023 - Posted on Google
I have used Yates Maintenance for my heating and a/c issues they have done a great job. They are very reasonable with the cost of service as well as their professionalism. The employees that have come to my home have been very knowledgeable and nice to work with. I would highly recommend them!!
- 9/18/2023 - Posted on Google
Lifesavers! Matthew and Gabe installed our new unit and we never had to close the clinic in the process... they also fixed an existing problem. Everything is running perfectly for the first time ever. We highly recommend using Yates for anything heat/air related!
- 9/18/2023 - Posted on Google
- 9/18/2023 - Posted on Google
We needed a commercial unit diagnosed and estimate for repairs. Yates completed the estimate quickly and efficiently.
- 9/18/2023 - Posted on Google
Lifesavers! Matthew and Gabe installed our new unit and we never had to close the clinic in the process... they also fixed an existing problem. Everything is running perfectly for the first time ever. We highly recommend using Yates for anything heat/air related!
- 9/18/2023 - Posted on Google
- 9/18/2023 - Posted on Google
We needed a commercial unit diagnosed and estimate for repairs. Yates completed the estimate quickly and efficiently.
- 9/8/2023 - Posted on Google
- 9/8/2023 - Posted on Google
- 9/2/2023 - Posted on Google
Yates made time to squeeze me into their busy schedule to fix our AC. Our Tech was Hunter. He was very polite, professional and worked hard. I will use Yates again and recommend them to anyone! Thank you Yates and Hunter for jumping through hoops for my family.
- 9/2/2023 - Posted on Google
Yates made time to squeeze me into their busy schedule to fix our AC. Our Tech was Hunter. He was very polite, professional and worked hard. I will use Yates again and recommend them to anyone! Thank you Yates and Hunter for jumping through hoops for my family.
- 8/30/2023 - Posted on Google
Our AC stopped cooling and Codie was out to our house quickly. Fixed it and had us going quick. Really like these guys and their service. Would recommend to anyone in our area.
- 8/30/2023 - Posted on Google
Our AC stopped cooling and Codie was out to our house quickly. Fixed it and had us going quick. Really like these guys and their service. Would recommend to anyone in our area.
- 8/28/2023 - Posted on Google
- 8/28/2023 - Posted on Google
- 8/25/2023 - Posted on Google
- 8/25/2023 - Posted on Google
- 8/24/2023 - Posted on Google
From appointment setting to execution of service Yates delivers! Setting up the appointment was easy and staff was very friendly and helpful. The technician, Codie, was professional, knowledgeable and got the job done. Highly recommend.
- 8/24/2023 - Posted on Google
Exceptional service and response time to issues. Truly the best service over some of the big names in town.
- 8/24/2023 - Posted on Google
From appointment setting to execution of service Yates delivers! Setting up the appointment was easy and staff was very friendly and helpful. The technician, Codie, was professional, knowledgeable and got the job done. Highly recommend.
- 8/24/2023 - Posted on Google
Exceptional service and response time to issues. Truly the best service over some of the big names in town.
- 8/22/2023 - Posted on Google
Matt and his team are great. Very professional and knowledgeable. Highly recommend him and his team.
- 8/22/2023 - Posted on Google
Matt and his team are great. Very professional and knowledgeable. Highly recommend him and his team.
- 8/21/2023 - Posted on Google
- 8/21/2023 - Posted on Google
- 8/21/2023 - Posted on Google
- 8/21/2023 - Posted on Google
- 8/17/2023 - Posted on Google
Yates Maintence is a top notch company! The customer service, professionalism, high communication & desire to do great work every single visit at a fair rate are the reasons I would highly recommend Yates to anyone looking for HVAC needs. Not to mention each and every interaction I have with someone in the Yates team, is a pleasant interaction! They’re all very kind and accommodating. We appreciate the people at Yates very much!
- 8/17/2023 - Posted on Google
Yates Maintence is a top notch company! The customer service, professionalism, high communication & desire to do great work every single visit at a fair rate are the reasons I would highly recommend Yates to anyone looking for HVAC needs. Not to mention each and every interaction I have with someone in the Yates team, is a pleasant interaction! They’re all very kind and accommodating. We appreciate the people at Yates very much!
- 8/16/2023 - Posted on Google
Hunter is awesome! Very knowledgable, took time to explain what was going on & how he was going to repair it. Very thankful for Yates!
- 8/16/2023 - Posted on Google
Yates assisted us on a Five Below Build-out in Little Rock. We had a great experience with them. I would highly recommend them for any of your HVAC needs. We will certainly call them first when anything in the Little Rock area arises again.
- 8/16/2023 - Posted on Google
Hunter is awesome! Very knowledgable, took time to explain what was going on & how he was going to repair it. Very thankful for Yates!
- 8/16/2023 - Posted on Google
Yates assisted us on a Five Below Build-out in Little Rock. We had a great experience with them. I would highly recommend them for any of your HVAC needs. We will certainly call them first when anything in the Little Rock area arises again.
- 8/15/2023 - Posted on Google
Very friendly and knew what they were doing. Didn’t push extra services that really weren’t needed.
- 8/15/2023 - Posted on Google
- 8/15/2023 - Posted on Google
Very friendly and knew what they were doing. Didn’t push extra services that really weren’t needed.
- 8/15/2023 - Posted on Google
- 8/10/2023 - Posted on Google
Codie was my service man with Yates HVAC when I had an issue and he did a great job! He got me back up and running in less than 30 mins. Diagnosed and explained what the issue was and how he would fix it. He was timely, knowledgeable, friendly, professional -were many of the attributes he exhibited. The scheduling office staff was also very friendly and great working around my work schedule and kept me informed and explained what to expect. All around great customer service!
- 8/10/2023 - Posted on Google
Codie was my service man with Yates HVAC when I had an issue and he did a great job! He got me back up and running in less than 30 mins. Diagnosed and explained what the issue was and how he would fix it. He was timely, knowledgeable, friendly, professional -were many of the attributes he exhibited. The scheduling office staff was also very friendly and great working around my work schedule and kept me informed and explained what to expect. All around great customer service!
- 8/7/2023 - Posted on Google
Air went out late after hours one evening and they were there the next morning and took care of the issue. Thank you so much Yates and Gabe Morman
- 8/7/2023 - Posted on Google
We love our new unit and the service. Super nice!
- 8/7/2023 - Posted on Google
- 8/7/2023 - Posted on Google
Air went out late after hours one evening and they were there the next morning and took care of the issue. Thank you so much Yates and Gabe Morman
- 8/7/2023 - Posted on Google
We love our new unit and the service. Super nice!
- 8/7/2023 - Posted on Google
- 8/4/2023 - Posted on Google
Great service with very professional technicians
- 8/4/2023 - Posted on Google
- 8/4/2023 - Posted on Google
- 8/4/2023 - Posted on Google
Great service with very professional technicians
- 8/3/2023 - Posted on Google
Have been very pleased with this company. Very professional and easy to work with.
- 8/3/2023 - Posted on Google
Have been very pleased with this company. Very professional and easy to work with.
- 7/31/2023 - Posted on Google
Cody did a wonderful job installing my Mini-Split. 100% Happy
- 7/31/2023 - Posted on Google
They were quick to help and easy to work with. AC is doing much better!
- 7/31/2023 - Posted on Google
Cody did a wonderful job installing my Mini-Split. 100% Happy
- 7/31/2023 - Posted on Google
They were quick to help and easy to work with. AC is doing much better!
- 7/28/2023 - Posted on Google
Yates provided quick, efficient service on a terribly hot day. They were great!
- 7/28/2023 - Posted on Google
Yates provided quick, efficient service on a terribly hot day. They were great!
- 7/21/2023 - Posted on Google
Great experience, very professional and fair pricing. I called them at 7:30 and my air unit had a pretty significant issue which was repaired and running again by 1:00pm same day! I really appreciate the communication and quick response, I highly recommend this company!
- 7/21/2023 - Posted on Google
Yates put in our new air conditioning system. The owner came to reiterate their standards and his interest in professional workmanship. Had a call back issue and technician came promptly with no charge.
- 7/21/2023 - Posted on Google
Great experience, very professional and fair pricing. I called them at 7:30 and my air unit had a pretty significant issue which was repaired and running again by 1:00pm same day! I really appreciate the communication and quick response, I highly recommend this company!
- 7/21/2023 - Posted on Google
Yates put in our new air conditioning system. The owner came to reiterate their standards and his interest in professional workmanship. Had a call back issue and technician came promptly with no charge.
- 7/19/2023 - Posted on Google
Great job, and fast work. Installed a Mini Split Heil AC and Heat Pump System. The AC is working great, doesn't take up much room. They did a great clean up job when they were done, and all around they did a great job. Since it is almost 100 degrees, so it may be some time before I report on the heat pump.
- 7/19/2023 - Posted on Google
Great job, and fast work. Installed a Mini Split Heil AC and Heat Pump System. The AC is working great, doesn't take up much room. They did a great clean up job when they were done, and all around they did a great job. Since it is almost 100 degrees, so it may be some time before I report on the heat pump.
- 7/17/2023 - Posted on Google
- 7/17/2023 - Posted on Google
- 7/8/2023 - Posted on Google
Friendly and quick to respond.
- 7/8/2023 - Posted on Google
Friendly and quick to respond.
- 7/7/2023 - Posted on Google
Honest HVAC service company. Technicians are knowledgeable and gives you necessary information about their services.
- 7/7/2023 - Posted on Google
10/10 I’d recommend these folks every time.
- 7/7/2023 - Posted on Google
My experience was outstanding. My air conditioner went out due to a storm and my house was 90 plus degrees. The young lady that took my call was very professional, prompt and sympathetic for my situation and she was able to get a technician out to my house that same day. Before the service technician came out he sent me a picture letting me know he was on his way which I really appreciated. The young man 'Dusten' was able to diagnose, explain and replace a thermostat very quickly. Now my air conditioner works like it's brand new thanks to Dusten. Thank you all very much
- 7/7/2023 - Posted on Google
Honest HVAC service company. Technicians are knowledgeable and gives you necessary information about their services.
- 7/7/2023 - Posted on Google
10/10 I’d recommend these folks every time.
- 7/7/2023 - Posted on Google
My experience was outstanding. My air conditioner went out due to a storm and my house was 90 plus degrees. The young lady that took my call was very professional, prompt and sympathetic for my situation and she was able to get a technician out to my house that same day. Before the service technician came out he sent me a picture letting me know he was on his way which I really appreciated. The young man 'Dusten' was able to diagnose, explain and replace a thermostat very quickly. Now my air conditioner works like it's brand new thanks to Dusten. Thank you all very much
- 7/6/2023 - Posted on Google
I have had nothing but a great experience with Yates! From the first phone call to the tech - everyone seems truly happy to help. They are so responsive to every call. Send notifications, call with notifications to let you know progress. Seriously everyone is so helpful!!!!
- 7/6/2023 - Posted on Google
Came out same day to give an estimate. Tech was very efficient and knowledgeable. Great service!
- 7/6/2023 - Posted on Google
I have had nothing but a great experience with Yates! From the first phone call to the tech - everyone seems truly happy to help. They are so responsive to every call. Send notifications, call with notifications to let you know progress. Seriously everyone is so helpful!!!!
- 7/6/2023 - Posted on Google
Came out same day to give an estimate. Tech was very efficient and knowledgeable. Great service!
- 7/3/2023 - Posted on Google
The men who came to check our air conditioner were right on time, did a good job, were very friendly, and we will tell our friends about the excellent service
- 7/3/2023 - Posted on Google
The men who came to check our air conditioner were right on time, did a good job, were very friendly, and we will tell our friends about the excellent service
- 6/28/2023 - Posted on Google
We are very pleased with the professionalism, good customer service and timely response we have received. I would highly recommend Yates for your heating and air services.
- 6/28/2023 - Posted on Google
We are very pleased with the professionalism, good customer service and timely response we have received. I would highly recommend Yates for your heating and air services.
- 6/26/2023 - Posted on Google
- 6/26/2023 - Posted on Google
- 6/23/2023 - Posted on Google
- 6/23/2023 - Posted on Google
- 6/15/2023 - Posted on Google
I called and they came right away. Rescued me from summer heat. Their Service Plan is very reasonably priced at $198.00 a year.
- 6/15/2023 - Posted on Google
I called and they came right away. Rescued me from summer heat. Their Service Plan is very reasonably priced at $198.00 a year.
- 6/12/2023 - Posted on Google
The service man was prompt, diagnosed the problem and repaired it. I thank you very much.
- 6/12/2023 - Posted on Google
- 6/12/2023 - Posted on Google
The service man was prompt, diagnosed the problem and repaired it. I thank you very much.
- 6/12/2023 - Posted on Google
- 6/5/2023 - Posted on Google
- 6/5/2023 - Posted on Google
Professional and timely, well satisfied with the service. Will recommend their service.
- 6/5/2023 - Posted on Google
- 6/5/2023 - Posted on Google
Professional and timely, well satisfied with the service. Will recommend their service.
- 1/9/2023
Got to us right away and fixed the problem fast,, GREAT JOB
- 1/9/2023
Got to us right away and fixed the problem fast,, GREAT JOB
- 10/31/2022 - Posted on Google
On time, thorough and congenial!
- 8/25/2022 - Posted on Google
- 8/25/2022 - Posted on Google
- 8/8/2022 - Posted on Google
Cannot say enough great things about Yates Maintenance. Always on time…always professional…and always helpful! They care about their customers and it shows…every single time.
- 8/8/2022 - Posted on Google
Cannot say enough great things about Yates Maintenance. Always on time…always professional…and always helpful! They care about their customers and it shows…every single time.
- 7/27/2022 - Posted on Google
Air unit went out at night and we called the next morning. Our unit was going by 1:00 in the afternoon. Thanks They have been great to us.
- 7/27/2022 - Posted on Google
Air unit went out at night and we called the next morning. Our unit was going by 1:00 in the afternoon. Thanks They have been great to us.
- 7/26/2022 - Posted on Google
Very courteous, got the work done fast. Affordable.
- 7/14/2022 - Posted on Google
Can not say enough great things about this business. My wife is 27 weeks pregnant and when our AC went out, we were panicked. We were quoted turn around times of multiple weeks from other businesses in the local area but were able to be scheduled same day with Yates. They listened to all of our concerns and were extremely thorough with their evaluations. We will be customers with them exclusively moving forward
- 7/14/2022 - Posted on Google
Can not say enough great things about this business. My wife is 27 weeks pregnant and when our AC went out, we were panicked. We were quoted turn around times of multiple weeks from other businesses in the local area but were able to be scheduled same day with Yates. They listened to all of our concerns and were extremely thorough with their evaluations. We will be customers with them exclusively moving forward
- 7/9/2022 - Posted on Google
After recheduling multiple times and waiting on a different company that never showed up to inspect my unit for 2 weeks, we researched and found Yates. Yates was like a breath of fresh air. I am very pleased with their customer service when scheduling and with the technician. The technician, Dustin, was on time and very professional! I will definitely recommend them to my friends and family.
- 7/9/2022 - Posted on Google
After recheduling multiple times and waiting on a different company that never showed up to inspect my unit for 2 weeks, we researched and found Yates. Yates was like a breath of fresh air. I am very pleased with their customer service when scheduling and with the technician. The technician, Dustin, was on time and very professional! I will definitely recommend them to my friends and family.
- 7/5/2022 - Posted on Google
We came home last week to find our upstairs unit not working, I left a message at Yates at probably 9:00 that night and Matthew Yates called me back that night. He sent someone out the very first thing the next morning and had us up and running. this company is very responsive and always professional and courteous. Highly recommend.
- 7/5/2022 - Posted on Google
- 7/5/2022 - Posted on Google
We came home last week to find our upstairs unit not working, I left a message at Yates at probably 9:00 that night and Matthew Yates called me back that night. He sent someone out the very first thing the next morning and had us up and running. this company is very responsive and always professional and courteous. Highly recommend.
- 7/2/2022 - Posted on Google
I can't begin to explain how happy I am to have given Yates a ring today!! They were very professional, friendly and helpful. The technician Cody was able to efficiently resolve the issue and explain the cause. Yates really came through today seeing as I had a leaking roof on a Friday afternoon right before the holiday weekend. And don't get me started with the price, very reasonable charge compared to the all the other companies I called. Definitely plan on recommending them to family/friends and using them in the future.
- 7/2/2022 - Posted on Google
I can't begin to explain how happy I am to have given Yates a ring today!! They were very professional, friendly and helpful. The technician Cody was able to efficiently resolve the issue and explain the cause. Yates really came through today seeing as I had a leaking roof on a Friday afternoon right before the holiday weekend. And don't get me started with the price, very reasonable charge compared to the all the other companies I called. Definitely plan on recommending them to family/friends and using them in the future.
- 6/29/2022 - Posted on Google
Yates Maintenance is an excellent HVAC service. Their responsiveness is great! I scheduled an appointment for a AC service and got an appointment the next day. Cody explained in detail about the status of my old unit (fading condition), the cost to replace it, and everything. Very reasonable! He was able to get me scheduled for installation the next day! Their awesome team took care of the old unit and installed the new one with great care. They made sure everything is working. I definitely would recommend them for their service.
- 6/29/2022 - Posted on Google
Yates Maintenance is an excellent HVAC service. Their responsiveness is great! I scheduled an appointment for a AC service and got an appointment the next day. Cody explained in detail about the status of my old unit (fading condition), the cost to replace it, and everything. Very reasonable! He was able to get me scheduled for installation the next day! Their awesome team took care of the old unit and installed the new one with great care. They made sure everything is working. I definitely would recommend them for their service.
- 6/27/2022 - Posted on Google
There were some problems with scheduling the appointment, however, once those were worked out the employee who came to my house was very professional and had very practical advice about how to get the best use out of unit and ensure it was cooling every part of my home more evenly. I would recommend them!
- 6/27/2022 - Posted on Google
There were some problems with scheduling the appointment, however, once those were worked out the employee who came to my house was very professional and had very practical advice about how to get the best use out of unit and ensure it was cooling every part of my home more evenly. I would recommend them!
- 6/20/2022 - Posted on Google
They came out and did a thorough examination. Explain the cost of everything and it was exactly as they said. Very efficient and very professional. Would definitely recommend to anyone.
- 6/20/2022 - Posted on Google
They came out and did a thorough examination. Explain the cost of everything and it was exactly as they said. Very efficient and very professional. Would definitely recommend to anyone.
- 6/10/2022 - Posted on Google
My A/C had a leak that could not be repaired. Yates gave me a reasonable deal on a new unit and installed it promptly and professionally. I was able to take advantage of a rebate and get an extended warranty.
- 5/31/2022 - Posted on Google
Air handler fan would not start, like a cap bad, but it worked fine when the tech arrived. All checks seem fine, so no repair was done.
- 5/31/2022 - Posted on Google
Air handler fan would not start, like a cap bad, but it worked fine when the tech arrived. All checks seem fine, so no repair was done.
- 5/30/2022 - Posted on Google
Great business owned and operated by great people. Everyone I encountered that was associated with this company was courteous, professional, and competent.
- 5/30/2022 - Posted on Google
Great business owned and operated by great people. Everyone I encountered that was associated with this company was courteous, professional, and competent.
- 5/28/2022 - Posted on Google
Yates is an excellent company who really knows their stuff! I had a few different companies out to trouble shoot an hvac issue. They were the only ones who could resolve the problem. They're great communicators, timely, professional, and knowledgeable. I would highly recommend and won't be using anyone else going forward. Thank you Yates!
- 5/28/2022 - Posted on Google
Yates is an excellent company who really knows their stuff! I had a few different companies out to trouble shoot an hvac issue. They were the only ones who could resolve the problem. They're great communicators, timely, professional, and knowledgeable. I would highly recommend and won't be using anyone else going forward. Thank you Yates!
- 5/16/2022
I have used Yates for 2 years now and have been extremely satisfied with their work. Cody is the tech that has come on most service calls and he is friendly, informative and a fast worker. I've replaced downstairs H&A except for the furnace. Very reasonable prices. I get quick return calls when I call in for service even if it is after hours A+++++++++
- 5/16/2022
I have used Yates for 2 years now and have been extremely satisfied with their work. Cody is the tech that has come on most service calls and he is friendly, informative and a fast worker. I've replaced downstairs H&A except for the furnace. Very reasonable prices. I get quick return calls when I call in for service even if it is after hours A+++++++++
- 5/12/2022 - Posted on Google
Hunter, the service technician did an outstanding job. He was very thorough and did a complete service. He actually clean the inside of the unit…..that is a first. He is an asset to your company. Based on his performance, I signed up for an annual service contact with Yates.
- 5/12/2022 - Posted on Google
Hunter, the service technician did an outstanding job. He was very thorough and did a complete service. He actually clean the inside of the unit…..that is a first. He is an asset to your company. Based on his performance, I signed up for an annual service contact with Yates.
- 5/12/2022 - Posted on Google
Hunter, the service technician did an outstanding job. He was very thorough and did a complete service. He actually clean the inside of the unit…..that is a first. He is an asset to your company. Based on his performance, I signed up for an annual service contact with Yates.
- 5/12/2022 - Posted on Google
Hunter, the service technician did an outstanding job. He was very thorough and did a complete service. He actually clean the inside of the unit…..that is a first. He is an asset to your company. Based on his performance, I signed up for an annual service contact with Yates.
- 5/11/2022 - Posted on Google
Even though it's a very busy time of the year for HVAC contractors, Yates Maintenance was able to work me in the same day I called. They repaired my AC and it's working great now.
- 5/11/2022 - Posted on Google
Even though it's a very busy time of the year for HVAC contractors, Yates Maintenance was able to work me in the same day I called. They repaired my AC and it's working great now.
- 5/11/2022 - Posted on Google
They are always on time, very friendly and professional. So far, I’m glad that I chose them to handle our HVAC equipment.
- 5/4/2022 - Posted on Google
- 4/20/2022 - Posted on Google
Yates service is outstanding. They're knowledgeable, efficient and eager to please
- 4/20/2022 - Posted on Google
Yates service is outstanding. They're knowledgeable, efficient and eager to please
- 4/6/2022
Turned on my central heating this morning and heard the most horrible noise from my package unit. I called Yates immediately and was told they could have someone here around 5 PM. Oh well, and then Hunter call & showed up at 2:15 PM. Diagnosed the problem almost immediately. It was a inducer fan & pretty expensive. He went and picked it up and had it replaced and running by around 4:15. Great guy, friendly, over and above service. Also checked my Co2 & Freon level. It was expensive but only because the fan was so damn expensive. Thanks guys you're doing a great job. We out.
- 4/6/2022
Turned on my central heating this morning and heard the most horrible noise from my package unit. I called Yates immediately and was told they could have someone here around 5 PM. Oh well, and then Hunter call & showed up at 2:15 PM. Diagnosed the problem almost immediately. It was a inducer fan & pretty expensive. He went and picked it up and had it replaced and running by around 4:15. Great guy, friendly, over and above service. Also checked my Co2 & Freon level. It was expensive but only because the fan was so damn expensive. Thanks guys you're doing a great job. We out.
- 1/20/2022 - Posted on Google
Quick and fantastic service! Wasn't pushy or trying to upswell. Just great service and very personable.
- 1/20/2022 - Posted on Google
Quick and fantastic service! Wasn't pushy or trying to upswell. Just great service and very personable.
- 1/8/2022 - Posted on Google
Our downstairs furnace stopped working overnight. After an hour of DIY troubleshooting, I decided to contact a professional. Yates Maintenance had great reviews, so I gave them a call. They were able to get Dusten out that day, and he replaced the thermostat to get everything back in order. He was very knowledgeable and polite, and even gave us a military discount! Thanks Yates Maintenance!
- 1/8/2022 - Posted on Google
Our downstairs furnace stopped working overnight. After an hour of DIY troubleshooting, I decided to contact a professional. Yates Maintenance had great reviews, so I gave them a call. They were able to get Dusten out that day, and he replaced the thermostat to get everything back in order. He was very knowledgeable and polite, and even gave us a military discount! Thanks Yates Maintenance!
- 12/13/2021
Just had HVAC service from Yates this morning(same day I called). Heat pump was not working and I expected bad news(unit was 10 years old). Instead Cody and his assistant(apologize for not remembering name) quickly diagnosed issue and fixed it as well as inspecting upstairs HVAC unit and replacing worn part. Literally saved me potentially thousands of dollars. These guys are honest and professional. Highly recommend Yates!
- 12/13/2021
Just had HVAC service from Yates this morning(same day I called). Heat pump was not working and I expected bad news(unit was 10 years old). Instead Cody and his assistant(apologize for not remembering name) quickly diagnosed issue and fixed it as well as inspecting upstairs HVAC unit and replacing worn part. Literally saved me potentially thousands of dollars. These guys are honest and professional. Highly recommend Yates!
- 12/1/2021 - Posted on Google
Yates Maintenance were kind and caring enough to take on a job a bit out of their normal realm for me. Recently widowed and in need of a light fixture replacement as well as few other 'odd' jobs, Yates Maintenance did not hesitate to accommodate me. The associate, a very nice young man named Dusten, arrived on time and finished the work both quickly and efficiently. Clearly this is a company that cares about people, which extends to their clients. I will absolutely call on Yates Maintenance for any future heating and air conditioning work.
- 12/1/2021 - Posted on Google
Yates Maintenance were kind and caring enough to take on a job a bit out of their normal realm for me. Recently widowed and in need of a light fixture replacement as well as few other 'odd' jobs, Yates Maintenance did not hesitate to accommodate me. The associate, a very nice young man named Dusten, arrived on time and finished the work both quickly and efficiently. Clearly this is a company that cares about people, which extends to their clients. I will absolutely call on Yates Maintenance for any future heating and air conditioning work.
- 11/24/2021 - Posted on Google
great group techs was very helpful with information will definitely use them again
- 11/24/2021 - Posted on Google
great group techs was very helpful with information will definitely use them again
- 11/13/2021 - Posted on Google
To say that I am a happy camper is an understatement. I contacted this company on Thursday and Cody came out the next day. He came earlier that scheduled (I had no problem with that either), he was very polite and professional and explained everything to me. I was scheduled to have the unit installed on the following Monday (other companies told me they could not install until the end of the month or next month). Cody called me back the same day and said he had any opening for the next morning and wanted to know if I was willing to have him come out then (heck yes I was willing!!!!!!). They arrived on time and again was very polite and professional!!!! The price was reasonable and the service was good. I have already recommended them to someone and would do it again!!!
- 11/13/2021 - Posted on Google
To say that I am a happy camper is an understatement. I contacted this company on Thursday and Cody came out the next day. He came earlier that scheduled (I had no problem with that either), he was very polite and professional and explained everything to me. I was scheduled to have the unit installed on the following Monday (other companies told me they could not install until the end of the month or next month). Cody called me back the same day and said he had any opening for the next morning and wanted to know if I was willing to have him come out then (heck yes I was willing!!!!!!). They arrived on time and again was very polite and professional!!!! The price was reasonable and the service was good. I have already recommended them to someone and would do it again!!!
- 10/6/2021 - Posted on Google
The Technician is professional, knowledgeable, & willing to explain exactly what service is needed & repair within the time stated. I would recommend Yates htg. & Air Conditioning & use this Company again .
- 10/6/2021 - Posted on Google
The Technician is professional, knowledgeable, & willing to explain exactly what service is needed & repair within the time stated. I would recommend Yates htg. & Air Conditioning & use this Company again .
- 9/22/2021 - Posted on Google
I called on Sunday and Mark was here on Monday to fix our AC which had stopped cooling. This was our first time to use Yates based on a recommendation from my brother. Mark got us back up and running and we couldn't be more pleased. Great job!
- 9/22/2021 - Posted on Google
I called on Sunday and Mark was here on Monday to fix our AC which had stopped cooling. This was our first time to use Yates based on a recommendation from my brother. Mark got us back up and running and we couldn't be more pleased. Great job!
- 9/8/2021 - Posted on Google
I would highly recommend. Knowledgeable and professional! Had me up and running in no time.
- 9/8/2021 - Posted on Google
I would highly recommend. Knowledgeable and professional! Had me up and running in no time.
- 8/17/2021 - Posted on Google
my Neighbor referred me to Yates to have the same identical work performed, we had duck work and return register Installed in our garages. We have the same square footage and floor plan. I payed $276.00 more than my neighbor for the exact same job.
- 7/7/2021 - Posted on Google
I called and scheduled an appointment and they responded immediately. Cody called me before the scheduled appointment to let me me know he was on his way! Very Professional and courteous, he was done quickly and safely! I really appreciate this company doing what they promised for a reasonable price!
- 7/7/2021 - Posted on Google
I called and scheduled an appointment and they responded immediately. Cody called me before the scheduled appointment to let me me know he was on his way! Very Professional and courteous, he was done quickly and safely! I really appreciate this company doing what they promised for a reasonable price!
- 6/29/2021 - Posted on Google
Excellent service from initial contact to the end result of customer satisfaction! We always appreciate how they take care of us and work with our schedule. Thank you for always doing more than a 5 star job!
- 6/29/2021 - Posted on Google
Excellent service from initial contact to the end result of customer satisfaction! We always appreciate how they take care of us and work with our schedule. Thank you for always doing more than a 5 star job!
- 6/24/2021 - Posted on Google
Dustin and Hunter, as usual, did a professional job at performing maintenance of the heating system. They were on time and when there was a power outage during their maintenance, they set up a timely appointment to complete the job. In addition to their professionalism, their personalities were warm and respectful
- 6/10/2021 - Posted on Google
I would definitely recommend Yates Maintenance. We have used many HVAC repair places and this is by far the best. I called at 4:45 pm and our Ac was repaired and running by 6:00 pm. Mark was our technician and he was extremely knowledgeable and courteous. We will be customers from this point on. Thank you.
- 6/10/2021 - Posted on Google
I would definitely recommend Yates Maintenance. We have used many HVAC repair places and this is by far the best. I called at 4:45 pm and our Ac was repaired and running by 6:00 pm. Mark was our technician and he was extremely knowledgeable and courteous. We will be customers from this point on. Thank you.
- 6/1/2021 - Posted on Google
Great guys
- 5/30/2021 - Posted on Google
The Yates firm employs personable, professional people who explain HVAC details in terms a layman can understand. The contractual, retainer-type relationship we have brings them to my home twice yearly for maintenance and repair, ensuring that I will have a trouble-free, warm winter and cool summer. It's also great that I don't have to call THEM for this. They call ME!
- 5/30/2021 - Posted on Google
The Yates firm employs personable, professional people who explain HVAC details in terms a layman can understand. The contractual, retainer-type relationship we have brings them to my home twice yearly for maintenance and repair, ensuring that I will have a trouble-free, warm winter and cool summer. It's also great that I don't have to call THEM for this. They call ME!
- 5/28/2021 - Posted on Google
Mark & Blaze did a great job! I needed some repair work done on my air conditioner;etc. after having a home inspection plus needed my air conditioner spring/summer checkup. Mark was very easy to work with and explained everything as I “looked over his shoulder". I highly recommend Yates Maintenance Heating & Air. ????
- 5/28/2021 - Posted on Google
Mark & Blaze did a great job! I needed some repair work done on my air conditioner;etc. after having a home inspection plus needed my air conditioner spring/summer checkup. Mark was very easy to work with and explained everything as I “looked over his shoulder". I highly recommend Yates Maintenance Heating & Air. ????
- 5/6/2021 - Posted on Facebook
Yates is awesome to work with. The first time we turned on the AC this year, water started dripping from the ceiling. I checked the drip pan and it was dry, so I called For service.
- 5/6/2021 - Posted on Facebook
Yates is awesome to work with. The first time we turned on the AC this year, water started dripping from the ceiling. I checked the drip pan and it was dry, so I called For service.
- 5/5/2021 - Posted on Google
Always on time. Courteous and always know what they are talking about.
- 5/4/2021 - Posted on Facebook
Polite, courteous, knowledgeable, but most of all , patiently answered all our questions. Sorry about the snakes!
- 5/4/2021 - Posted on Facebook
Polite, courteous, knowledgeable, but most of all , patiently answered all our questions. Sorry about the snakes!
- 4/29/2021 - Posted on Google
I'm the manager at a Doggy Daycare facility and our AC went down and Mark came out and was just the best help!!! Loved on the dogs of course!! He was very professional and knew what he was doing!! Will definitely be using them again!! ??
- 4/29/2021 - Posted on Google
I'm the manager at a Doggy Daycare facility and our AC went down and Mark came out and was just the best help!!! Loved on the dogs of course!! He was very professional and knew what he was doing!! Will definitely be using them again!! ??
- 4/27/2021 - Posted on Google
Excellent, top quality work for install and regular maintenance. Absolutely the best. Quick response in any HVAC situation.
- 4/27/2021 - Posted on Google
Excellent, top quality work for install and regular maintenance. Absolutely the best. Quick response in any HVAC situation.
- 4/7/2021 - Posted on Facebook
Dependable and timely. Yates Maintenance does quality work and are some of the nicest people you will meet.
- 4/7/2021 - Posted on Facebook
Dependable and timely. Yates Maintenance does quality work and are some of the nicest people you will meet.
- 4/6/2021 - Posted on Google
I have 2 new Trane systems installed and I have had a few minor warranty issues with them. Yates has done everything in a timely manner to fix the issues I have had. The technicians have been super professional and I am thankful to have them service my heat pumps.
- 4/6/2021 - Posted on Google
I have 2 new Trane systems installed and I have had a few minor warranty issues with them. Yates has done everything in a timely manner to fix the issues I have had. The technicians have been super professional and I am thankful to have them service my heat pumps.
- 4/4/2021 - Posted on Google
I called about getting a new outside unit installed. Had been several years without a functioning one. By the next morning the technician was there and had it installed. The price was great. The technician was very friendly and professional, plus he knew his craft which is vital obviously. This summer should be much more comfortable. I would recommend this company too anyone based on my experience. It also cost less too cool with a central unit and I dont have potential damage too my window sills from the inevitable leaks around the aforementioned window units which will save money on possible repairs. If i ever have an issue I will definitely call Yates again.
- 4/4/2021 - Posted on Google
I called about getting a new outside unit installed. Had been several years without a functioning one. By the next morning the technician was there and had it installed. The price was great. The technician was very friendly and professional, plus he knew his craft which is vital obviously. This summer should be much more comfortable. I would recommend this company too anyone based on my experience. It also cost less too cool with a central unit and I dont have potential damage too my window sills from the inevitable leaks around the aforementioned window units which will save money on possible repairs. If i ever have an issue I will definitely call Yates again.
- 3/31/2021 - Posted on Facebook
Very good service. Cody was very professional would highly recommend.
- 3/31/2021 - Posted on Facebook
Very good service. Cody was very professional would highly recommend.
- 3/18/2021 - Posted on Google
Mr. Matthew Yates and his team, has been providing OUTSTANDING SERVICE to my family for over 15 years! Professionalism and honest work at very affordable pricing! I will NEVER consider using a different heating and cooling company. Why would I? :)
- 3/18/2021 - Posted on Google
Mr. Matthew Yates and his team, has been providing OUTSTANDING SERVICE to my family for over 15 years! Professionalism and honest work at very affordable pricing! I will NEVER consider using a different heating and cooling company. Why would I? :)
- 12/20/2020 - Posted on Google
Matthew and Codie both worked on my unit. I couldn't be more impressed with their customer service. They were quick to respond to my appointment request and get my HVAC unit fixed. And followed up more then once to make sure everything was working. I will be using them again in the future! It's obvious that they truly care about their customers!
- 12/20/2020 - Posted on Google
Matthew and Codie both worked on my unit. I couldn't be more impressed with their customer service. They were quick to respond to my appointment request and get my HVAC unit fixed. And followed up more then once to make sure everything was working. I will be using them again in the future! It's obvious that they truly care about their customers!
- 10/29/2020 - Posted on Facebook
Yates gave me a very fair estimate and came to do the work. There were no surprises, no extra charges. I received professional service at the agreed on price. They also took all appropriate covid measures. I highly recommend Yates.
- 10/29/2020 - Posted on Facebook
Yates gave me a very fair estimate and came to do the work. There were no surprises, no extra charges. I received professional service at the agreed on price. They also took all appropriate covid measures. I highly recommend Yates.
- 10/14/2020 - Posted on Facebook
Prompt and through for house call. Cody was great.
- 10/14/2020 - Posted on Facebook
Prompt and through for house call. Cody was great.
- 9/30/2020 - Posted on Facebook
One of our systems stopped working. They were here within 2 hours to fix it. Great service.
- 9/30/2020 - Posted on Facebook
One of our systems stopped working. They were here within 2 hours to fix it. Great service.
- 7/19/2020 - Posted on Google
I’m a long time customer in the rental business. I have never been disappointed. They are the best In the business.
- 7/10/2020
We have used people from Hope for years for our AC needs. Tried Yates receintly and were very pleased. We will call them again when needed. Thanks Yates AC and Heat!!
- 7/10/2020
We have used people from Hope for years for our AC needs. Tried Yates receintly and were very pleased. We will call them again when needed. Thanks Yates AC and Heat!!
- 6/24/2020 - Posted on Facebook
Very professional and thorough. Last electric bill was half of the previous month.
- 6/24/2020 - Posted on Facebook
Very professional and thorough. Last electric bill was half of the previous month.
- 6/4/2020 - Posted on Facebook
Yates Maintenance is a wonderful company. Their employees are friendly and knowledgeable and VERY professional. The service was incredible. Would Definitely recommend.
- 6/4/2020 - Posted on Facebook
Yates Maintenance is a wonderful company. Their employees are friendly and knowledgeable and VERY professional. The service was incredible. Would Definitely recommend.
- 3/25/2020 - Posted on Facebook
Very helpful and honest. Diagnosed my issue in less than an hour!!
- 3/25/2020 - Posted on Facebook
Very helpful and honest. Diagnosed my issue in less than an hour!!
- 8/13/2019 - Posted on Facebook
On time!! Professional. Diagnosed and fixed the problem. Also climbed into attic(HOT attic) and discovered a leak source which i will have this company back to repair. Thank you Yates. (Travis was the technician)
- 8/13/2019 - Posted on Facebook
On time!! Professional. Diagnosed and fixed the problem. Also climbed into attic(HOT attic) and discovered a leak source which i will have this company back to repair. Thank you Yates. (Travis was the technician)
- 5/29/2019 - Posted on Google
Yates maintenance blew me and my wife away with their customer services. The two things that stuck out to us were a call a day after they came out to check and see if there were any issues, and when one arose the next day, still came out and made sure it was fixed as soon as possible. Definitely recommending them to anyone who will listen! The above review was from 3 years ago. Today, Codie from Yates maintenance came out literally 28mins after I called their office when my AC went out. Codie not only did a fantastic job getting my unit fixed, he remember us form 3 years before, didn’t try and manipulate the situation to charge us more, and was done fixing our AC in a timely manner. Very grateful they could come and fix our AC today!
- 5/29/2019 - Posted on Google
Yates maintenance blew me and my wife away with their customer services. The two things that stuck out to us were a call a day after they came out to check and see if there were any issues, and when one arose the next day, still came out and made sure it was fixed as soon as possible. Definitely recommending them to anyone who will listen! The above review was from 3 years ago. Today, Codie from Yates maintenance came out literally 28mins after I called their office when my AC went out. Codie not only did a fantastic job getting my unit fixed, he remember us form 3 years before, didn’t try and manipulate the situation to charge us more, and was done fixing our AC in a timely manner. Very grateful they could come and fix our AC today!

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Yates Maintenance Heating & Air
 
Phone:
501.960.8971

Open Hours:
8am - 5pm Mon-Fri

HVAC License:
#0939320
Service Areas:
Little Rock, North Little Rock, Conway, Cabot, Sherwood, Jacksonville, Benton, Bryant, Arkadelphia, Hot Springs, Hot Springs Village, Prescott, Hope, and Gurdon
 
Memberships:
HVAC Contractor in the Energy Star® Certified New Homes Program
Associated Builders & Contractors
AR HVACR Association
Prescott Chamber of Commerce
Service Roundtable
Better Business Bureau