Quick and fantastic service! Wasn't pushy or trying to upswell. Just great service and very personable.
Just had HVAC service from Yates this morning(same day I called). Heat pump was not working and I expected bad news(unit was 10 years old). Instead Cody and his assistant(apologize for not remembering name) quickly diagnosed issue and fixed it as well as inspecting upstairs HVAC unit and replacing worn part. Literally saved me potentially thousands of dollars. These guys are honest and professional. Highly recommend Yates!
Yates Maintenance were kind and caring enough to take on a job a bit out of their normal realm for me. Recently widowed and in need of a light fixture replacement as well as few other 'odd' jobs, Yates Maintenance did not hesitate to accommodate me. The associate, a very nice young man named Dusten, arrived on time and finished the work both quickly and efficiently. Clearly this is a company that cares about people, which extends to their clients. I will absolutely call on Yates Maintenance for any future heating and air conditioning work.
great group techs was very helpful with information will definitely use them again
To say that I am a happy camper is an understatement. I contacted this company on Thursday and Cody came out the next day. He came earlier that scheduled (I had no problem with that either), he was very polite and professional and explained everything to me. I was scheduled to have the unit installed on the following Monday (other companies told me they could not install until the end of the month or next month). Cody called me back the same day and said he had any opening for the next morning and wanted to know if I was willing to have him come out then (heck yes I was willing!!!!!!). They arrived on time and again was very polite and professional!!!! The price was reasonable and the service was good. I have already recommended them to someone and would do it again!!!
The Technician is professional, knowledgeable, & willing to explain exactly what service is needed & repair within the time stated. I would recommend Yates htg. & Air Conditioning & use this Company again .
I called on Sunday and Mark was here on Monday to fix our AC which had stopped cooling. This was our first time to use Yates based on a recommendation from my brother. Mark got us back up and running and we couldn't be more pleased. Great job!
I would highly recommend. Knowledgeable and professional! Had me up and running in no time.
my Neighbor referred me to Yates to have the same identical work performed, we had duck work and return register Installed in our garages. We have the same square footage and floor plan. I payed $276.00 more than my neighbor for the exact same job.
I called and scheduled an appointment and they responded immediately. Cody called me before the scheduled appointment to let me me know he was on his way! Very Professional and courteous, he was done quickly and safely! I really appreciate this company doing what they promised for a reasonable price!
Excellent service from initial contact to the end result of customer satisfaction! We always appreciate how they take care of us and work with our schedule. Thank you for always doing more than a 5 star job!
I would definitely recommend Yates Maintenance. We have used many HVAC repair places and this is by far the best. I called at 4:45 pm and our Ac was repaired and running by 6:00 pm. Mark was our technician and he was extremely knowledgeable and courteous. We will be customers from this point on. Thank you.
The Yates firm employs personable, professional people who explain HVAC details in terms a layman can understand. The contractual, retainer-type relationship we have brings them to my home twice yearly for maintenance and repair, ensuring that I will have a trouble-free, warm winter and cool summer. It's also great that I don't have to call THEM for this. They call ME!
Mark & Blaze did a great job! I needed some repair work done on my air conditioner;etc. after having a home inspection plus needed my air conditioner spring/summer checkup. Mark was very easy to work with and explained everything as I “looked over his shoulder". I highly recommend Yates Maintenance Heating & Air. ????
Yates is awesome to work with. The first time we turned on the AC this year, water started dripping from the ceiling. I checked the drip pan and it was dry, so I called For service.
Polite, courteous, knowledgeable, but most of all , patiently answered all our questions. Sorry about the snakes!
I'm the manager at a Doggy Daycare facility and our AC went down and Mark came out and was just the best help!!! Loved on the dogs of course!! He was very professional and knew what he was doing!! Will definitely be using them again!! ??
Excellent, top quality work for install and regular maintenance. Absolutely the best. Quick response in any HVAC situation.
Dependable and timely. Yates Maintenance does quality work and are some of the nicest people you will meet.
I have 2 new Trane systems installed and I have had a few minor warranty issues with them. Yates has done everything in a timely manner to fix the issues I have had. The technicians have been super professional and I am thankful to have them service my heat pumps.
I called about getting a new outside unit installed. Had been several years without a functioning one. By the next morning the technician was there and had it installed. The price was great. The technician was very friendly and professional, plus he knew his craft which is vital obviously. This summer should be much more comfortable. I would recommend this company too anyone based on my experience. It also cost less too cool with a central unit and I dont have potential damage too my window sills from the inevitable leaks around the aforementioned window units which will save money on possible repairs. If i ever have an issue I will definitely call Yates again.
Very good service. Cody was very professional would highly recommend.
Mr. Matthew Yates and his team, has been providing OUTSTANDING SERVICE to my family for over 15 years! Professionalism and honest work at very affordable pricing! I will NEVER consider using a different heating and cooling company. Why would I? :)
Matthew and Codie both worked on my unit. I couldn't be more impressed with their customer service. They were quick to respond to my appointment request and get my HVAC unit fixed. And followed up more then once to make sure everything was working. I will be using them again in the future! It's obvious that they truly care about their customers!
Yates gave me a very fair estimate and came to do the work. There were no surprises, no extra charges. I received professional service at the agreed on price. They also took all appropriate covid measures. I highly recommend Yates.
Prompt and through for house call. Cody was great.
One of our systems stopped working. They were here within 2 hours to fix it. Great service.
We have used people from Hope for years for our AC needs. Tried Yates receintly and were very pleased. We will call them again when needed. Thanks Yates AC and Heat!!
Very professional and thorough. Last electric bill was half of the previous month.
Yates Maintenance is a wonderful company. Their employees are friendly and knowledgeable and VERY professional. The service was incredible. Would Definitely recommend.
Very helpful and honest. Diagnosed my issue in less than an hour!!
On time!! Professional. Diagnosed and fixed the problem. Also climbed into attic(HOT attic) and discovered a leak source which i will have this company back to repair. Thank you Yates. (Travis was the technician)
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