Heating and Cooling Repair and Maintenance

Customer Reviews

Check out what our customers have to say about our service!

Average Rating from 47 Reviews

- 1/9/2023
Got to us right away and fixed the problem fast,, GREAT JOB
- 7/14/2022 - Posted on Google
Can not say enough great things about this business. My wife is 27 weeks pregnant and when our AC went out, we were panicked. We were quoted turn around times of multiple weeks from other businesses in the local area but were able to be scheduled same day with Yates. They listened to all of our concerns and were extremely thorough with their evaluations. We will be customers with them exclusively moving forward
- 7/9/2022 - Posted on Google
After recheduling multiple times and waiting on a different company that never showed up to inspect my unit for 2 weeks, we researched and found Yates. Yates was like a breath of fresh air. I am very pleased with their customer service when scheduling and with the technician. The technician, Dustin, was on time and very professional! I will definitely recommend them to my friends and family.
- 7/2/2022 - Posted on Google
I can't begin to explain how happy I am to have given Yates a ring today!! They were very professional, friendly and helpful. The technician Cody was able to efficiently resolve the issue and explain the cause. Yates really came through today seeing as I had a leaking roof on a Friday afternoon right before the holiday weekend. And don't get me started with the price, very reasonable charge compared to the all the other companies I called. Definitely plan on recommending them to family/friends and using them in the future.
- 6/29/2022 - Posted on Google
Yates Maintenance is an excellent HVAC service. Their responsiveness is great! I scheduled an appointment for a AC service and got an appointment the next day. Cody explained in detail about the status of my old unit (fading condition), the cost to replace it, and everything. Very reasonable! He was able to get me scheduled for installation the next day! Their awesome team took care of the old unit and installed the new one with great care. They made sure everything is working. I definitely would recommend them for their service.
- 6/27/2022 - Posted on Google
There were some problems with scheduling the appointment, however, once those were worked out the employee who came to my house was very professional and had very practical advice about how to get the best use out of unit and ensure it was cooling every part of my home more evenly. I would recommend them!
- 6/20/2022 - Posted on Google
They came out and did a thorough examination. Explain the cost of everything and it was exactly as they said. Very efficient and very professional. Would definitely recommend to anyone.
- 5/31/2022 - Posted on Google
Air handler fan would not start, like a cap bad, but it worked fine when the tech arrived. All checks seem fine, so no repair was done.
- 5/30/2022 - Posted on Google
Great business owned and operated by great people. Everyone I encountered that was associated with this company was courteous, professional, and competent.
- 5/28/2022 - Posted on Google
Yates is an excellent company who really knows their stuff! I had a few different companies out to trouble shoot an hvac issue. They were the only ones who could resolve the problem. They're great communicators, timely, professional, and knowledgeable. I would highly recommend and won't be using anyone else going forward. Thank you Yates!
- 5/16/2022
I have used Yates for 2 years now and have been extremely satisfied with their work. Cody is the tech that has come on most service calls and he is friendly, informative and a fast worker. I've replaced downstairs H&A except for the furnace. Very reasonable prices. I get quick return calls when I call in for service even if it is after hours A+++++++++
- 5/12/2022 - Posted on Google
Hunter, the service technician did an outstanding job. He was very thorough and did a complete service. He actually clean the inside of the unit…..that is a first. He is an asset to your company. Based on his performance, I signed up for an annual service contact with Yates.
- 5/11/2022 - Posted on Google
Even though it's a very busy time of the year for HVAC contractors, Yates Maintenance was able to work me in the same day I called. They repaired my AC and it's working great now.
- 4/20/2022 - Posted on Google
Yates service is outstanding. They're knowledgeable, efficient and eager to please
- 4/6/2022
Turned on my central heating this morning and heard the most horrible noise from my package unit. I called Yates immediately and was told they could have someone here around 5 PM. Oh well, and then Hunter call & showed up at 2:15 PM. Diagnosed the problem almost immediately. It was a inducer fan & pretty expensive. He went and picked it up and had it replaced and running by around 4:15. Great guy, friendly, over and above service. Also checked my Co2 & Freon level. It was expensive but only because the fan was so damn expensive. Thanks guys you're doing a great job. We out.
- 1/20/2022 - Posted on Google
Quick and fantastic service! Wasn't pushy or trying to upswell. Just great service and very personable.
- 12/13/2021
Just had HVAC service from Yates this morning(same day I called). Heat pump was not working and I expected bad news(unit was 10 years old). Instead Cody and his assistant(apologize for not remembering name) quickly diagnosed issue and fixed it as well as inspecting upstairs HVAC unit and replacing worn part. Literally saved me potentially thousands of dollars. These guys are honest and professional. Highly recommend Yates!
- 12/1/2021 - Posted on Google
Yates Maintenance were kind and caring enough to take on a job a bit out of their normal realm for me. Recently widowed and in need of a light fixture replacement as well as few other 'odd' jobs, Yates Maintenance did not hesitate to accommodate me. The associate, a very nice young man named Dusten, arrived on time and finished the work both quickly and efficiently. Clearly this is a company that cares about people, which extends to their clients. I will absolutely call on Yates Maintenance for any future heating and air conditioning work.
- 11/24/2021 - Posted on Google
great group techs was very helpful with information will definitely use them again
- 11/13/2021 - Posted on Google
To say that I am a happy camper is an understatement. I contacted this company on Thursday and Cody came out the next day. He came earlier that scheduled (I had no problem with that either), he was very polite and professional and explained everything to me. I was scheduled to have the unit installed on the following Monday (other companies told me they could not install until the end of the month or next month). Cody called me back the same day and said he had any opening for the next morning and wanted to know if I was willing to have him come out then (heck yes I was willing!!!!!!). They arrived on time and again was very polite and professional!!!! The price was reasonable and the service was good. I have already recommended them to someone and would do it again!!!
- 10/6/2021 - Posted on Google
The Technician is professional, knowledgeable, & willing to explain exactly what service is needed & repair within the time stated. I would recommend Yates htg. & Air Conditioning & use this Company again .
- 9/22/2021 - Posted on Google
I called on Sunday and Mark was here on Monday to fix our AC which had stopped cooling. This was our first time to use Yates based on a recommendation from my brother. Mark got us back up and running and we couldn't be more pleased. Great job!
- 9/8/2021 - Posted on Google
I would highly recommend. Knowledgeable and professional! Had me up and running in no time.
- 8/17/2021 - Posted on Google
my Neighbor referred me to Yates to have the same identical work performed, we had duck work and return register Installed in our garages. We have the same square footage and floor plan. I payed $276.00 more than my neighbor for the exact same job.
- 7/7/2021 - Posted on Google
I called and scheduled an appointment and they responded immediately. Cody called me before the scheduled appointment to let me me know he was on his way! Very Professional and courteous, he was done quickly and safely! I really appreciate this company doing what they promised for a reasonable price!
- 6/29/2021 - Posted on Google
Excellent service from initial contact to the end result of customer satisfaction! We always appreciate how they take care of us and work with our schedule. Thank you for always doing more than a 5 star job!
- 6/10/2021 - Posted on Google
I would definitely recommend Yates Maintenance. We have used many HVAC repair places and this is by far the best. I called at 4:45 pm and our Ac was repaired and running by 6:00 pm. Mark was our technician and he was extremely knowledgeable and courteous. We will be customers from this point on. Thank you.
- 5/30/2021 - Posted on Google
The Yates firm employs personable, professional people who explain HVAC details in terms a layman can understand. The contractual, retainer-type relationship we have brings them to my home twice yearly for maintenance and repair, ensuring that I will have a trouble-free, warm winter and cool summer. It's also great that I don't have to call THEM for this. They call ME!
- 5/28/2021 - Posted on Google
Mark & Blaze did a great job! I needed some repair work done on my air conditioner;etc. after having a home inspection plus needed my air conditioner spring/summer checkup. Mark was very easy to work with and explained everything as I “looked over his shoulder". I highly recommend Yates Maintenance Heating & Air. ????
- 5/6/2021 - Posted on Facebook
Yates is awesome to work with. The first time we turned on the AC this year, water started dripping from the ceiling. I checked the drip pan and it was dry, so I called For service.
- 5/4/2021 - Posted on Facebook
Polite, courteous, knowledgeable, but most of all , patiently answered all our questions. Sorry about the snakes!
- 4/29/2021 - Posted on Google
I'm the manager at a Doggy Daycare facility and our AC went down and Mark came out and was just the best help!!! Loved on the dogs of course!! He was very professional and knew what he was doing!! Will definitely be using them again!! ??
- 4/27/2021 - Posted on Google
Excellent, top quality work for install and regular maintenance. Absolutely the best. Quick response in any HVAC situation.
- 4/7/2021 - Posted on Facebook
Dependable and timely. Yates Maintenance does quality work and are some of the nicest people you will meet.
- 4/6/2021 - Posted on Google
I have 2 new Trane systems installed and I have had a few minor warranty issues with them. Yates has done everything in a timely manner to fix the issues I have had. The technicians have been super professional and I am thankful to have them service my heat pumps.
- 4/4/2021 - Posted on Google
I called about getting a new outside unit installed. Had been several years without a functioning one. By the next morning the technician was there and had it installed. The price was great. The technician was very friendly and professional, plus he knew his craft which is vital obviously. This summer should be much more comfortable. I would recommend this company too anyone based on my experience. It also cost less too cool with a central unit and I dont have potential damage too my window sills from the inevitable leaks around the aforementioned window units which will save money on possible repairs. If i ever have an issue I will definitely call Yates again.
- 3/31/2021 - Posted on Facebook
Very good service. Cody was very professional would highly recommend.
- 3/18/2021 - Posted on Google
Mr. Matthew Yates and his team, has been providing OUTSTANDING SERVICE to my family for over 15 years! Professionalism and honest work at very affordable pricing! I will NEVER consider using a different heating and cooling company. Why would I? :)
- 12/20/2020 - Posted on Google
Matthew and Codie both worked on my unit. I couldn't be more impressed with their customer service. They were quick to respond to my appointment request and get my HVAC unit fixed. And followed up more then once to make sure everything was working. I will be using them again in the future! It's obvious that they truly care about their customers!
- 10/29/2020 - Posted on Facebook
Yates gave me a very fair estimate and came to do the work. There were no surprises, no extra charges. I received professional service at the agreed on price. They also took all appropriate covid measures. I highly recommend Yates.
- 10/14/2020 - Posted on Facebook
Prompt and through for house call. Cody was great.
- 9/30/2020 - Posted on Facebook
One of our systems stopped working. They were here within 2 hours to fix it. Great service.
- 7/10/2020
We have used people from Hope for years for our AC needs. Tried Yates receintly and were very pleased. We will call them again when needed. Thanks Yates AC and Heat!!
- 6/24/2020 - Posted on Facebook
Very professional and thorough. Last electric bill was half of the previous month.
- 6/4/2020 - Posted on Facebook
Yates Maintenance is a wonderful company. Their employees are friendly and knowledgeable and VERY professional. The service was incredible. Would Definitely recommend.
- 3/25/2020 - Posted on Facebook
Very helpful and honest. Diagnosed my issue in less than an hour!!
- 8/13/2019 - Posted on Facebook
On time!! Professional. Diagnosed and fixed the problem. Also climbed into attic(HOT attic) and discovered a leak source which i will have this company back to repair. Thank you Yates. (Travis was the technician)

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